In Case of Disaster


If the Governor of your state, the U.S. Secretary of Health and Human Services, or the President of The United States declares a state of disaster or emergency in your geographic area, you are still entitled to care from your plan.

Generally, during a disaster, your plan will allow you to obtain care from out-of-network providers at in-network cost sharing. If you cannot use a network pharmacy during a disaster, you may be able to fill your prescription drugs at an out-of-network pharmacy. For more information contact Customer Service.

Need Help?


Contact Us

THP_WEB_Phone_Icon[1].png By Phone:

Current Members
Call us at 1.877.847.7907
 
Prospective Members
Call us at 1.877.847.7915
 
Hearing Impaired Services
Please call (TTY: 711)

THP_WEB_Mail_Icon[1].png By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704


THP_WEB_Hours_Icon[1].png Hours of Operation

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday

Last Modified: September 21, 2020 at 12:15 PM