Current Member Support


MyPlan Member Portal

Access your claims, download your ID card, change your PCP and more by logging in to your secure member portal.

Locate a Provider

You can use our directories to search for doctors, specialists or hospitals that accept your insurance plan within a specified search radius.


Prescription Drug Coverage

Access information about our medication therapy management program and drug utilization management.

Additional Information

Need Help?


Contact Us

THP_WEB_Phone_Icon[1].png By Phone:

Current Members
Call us at 1.877.847.7907
 
Prospective Members
Call us at 1.877.847.7915
 
Hearing Impaired Services
Please call (TTY: 711)

THP_WEB_Mail_Icon[1].png By Mail:

The Health Plan
1110 Main Street
Wheeling, WV 26003-2704


THP_WEB_Hours_Icon[1].png Hours of Operation

October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week

April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday


Last Modified: October 1, 2020 at 2:13 PM