Current Member Support
MyPlan Member Portal
Access your claims, download your ID card, change your PCP and more by logging in to your secure member portal.
Locate a Provider
You can use our directories to search for doctors, specialists or hospitals that accept your insurance plan within a specified search radius.
Prescription Drug Coverage
Access information about our medication therapy management program and drug utilization management.
Additional Information
Need Help?
Contact Us
By Phone:
Current Members
Call us at 1.877.847.7907
Prospective Members
Call us at 1.877.847.7915
Hearing Impaired Services
Please call (TTY: 711)
By Mail:
The Health Plan
1110 Main Street
Wheeling, WV 26003-2704
Hours of Operation
October 1 through March 31:
8:00 a.m. to 8:00 p.m.,
7 days a week
April 1 through September 30:
8:00 a.m. to 8:00 p.m.,
Monday through Friday
Last Modified:
October 1, 2020 at 2:13 PM